Use case

Instagram automation for restaurants and cafés

Food businesses answer the same questions about the menu, timings and location every day.

Someone comments or messages

MENU

Your public reply

Sent! Check your DMs 📩

Then the DM arrives on their phone, like this.

Example with a made-up account.

How can restaurants and cafés use Instagram automation?

Food businesses answer the same questions about the menu, timings and location every day. With Hypee, someone comments or DMs a keyword and gets your reply automatically, so you answer every enquiry even when you're busy.

Good first automations are MENU, BOOK, ADDRESS. Free for 2 automations and 1,000 DMs a month. No card needed.

Last updated

3 automations to start with

  • MENU: people ask what you serve. Example: "Hi {first_name}! Here's our menu: {link}. Open 11 am to 11 pm."
  • BOOK: people want a table. Example: "Book your table here: {link}, or reply with your time and party size."
  • ADDRESS: people ask where you are. Example: "We're at {address}. Map: {link}"

Tips

  • Add MENU to your bio.
  • Use story replies for today's specials.
  • Reply by hand to complaints.

How to set it up on Hypee

  • Switch to a Creator or Business Instagram account. It's free in Instagram settings.
  • Sign up on Hypee and connect Instagram through Instagram's own login.
  • Create an automation, choose the trigger and write your message.
  • Turn it on, then test it with a friend's account.

What it costs

The free plan includes 2 automations and 1,000 DMs a month, with no card. The Creator plan is ₹99 a month, with unlimited automations and 10,000 DMs. Pro is ₹399 a month and has no monthly DM limit, though Meta's own limits always apply.

Instagram automation for restaurants and cafés: FAQ

 

Can it take table bookings?

It can send your booking link or start the chat, and your team confirms the booking.

Free for 2 automations and 1,000 DMs a month. No card needed.

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